Same day delivery & free on orders $99+ (within 10 KM of our store)

Return & Refund Policy

Return & Refund Policy

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on:

  • E-liquids, disposables, or open vape products
  • Used devices, tanks, or accessories
  • Sale or clearance items

Defective or Damaged Products:

If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

  • Your order number
  • A photo of the product and packaging
  • A description of the issue

If approved, we will provide a replacement or store credit, depending on product availability.

Contact Us

If you have any questions or concerns about shipping or returns, reach out to us at:
📩 [email protected]

Call 825.777.8273
📍 Or visit us in-store at Unit 720, 800 Broadmoor Blvd, Sherwood Park Alberta Canada T8H4Y6